Terms, Conditions & Repair Policy Pickup

How to Order

Call: 719-207-0811 or email: info@brokenstringguitars.com


We accept: Cashier’s checks, cash (do not send cash through the mail), Money orders, Paypal, certified checks, Square > (visa, mastercard, discover, amex ) & bank wire transfers. Prices are subject to change due to fluctuating markets.


We ship Domestic and International. UPS with insurance and tracking number and the United States Post Office (USPS), Express Mail or Priority Mail with insurance. We’ll get it there. Nothing is shipped without insurance. (It’s always a good idea when a package leaves your hands). Shipping will be paid by the customer.  We are no longer shipping to Australia (size limits*)


Local Sales Tax of Salida, Co (8.65%).    ( 2.9%) state tax will be charged on all shipments within Colorado .


Customers get a 24 hour approval period on guitars/ basses. If, for any reason you are not satisfied with your purchase, you must contact us within this approval period to arrange for a refund, minus shipping charges & or Paypal fees. All items sold are in Used, or preowned  condition & do not carry any warranty. There will be no returns on amplifiers, effects and instrument parts.


A 30% minimum deposit is required for any “Lay-Away” to hold your purchase. No Returns on Lay-away’s and time frame is not to exceed 30 days to fully pay off the balance 100%. If item or items are not paid in full within 30 days, We will consider the item abandoned. Lay-Away Deposits are non-refundable. *Does not apply to consignment pieces*. Consignment pieces have to be paid in full at the time of purchase.



>In store consignment rate is (30%)

>Online consignments & in store lisiting rate is (35%)